Had a horrible experiences. I was giving them the benefit of the doubt. At the end of the stay it was definitely cemented as a horrible experience. I arrived Around 9 P.M Was told that the water is going to be shut off from 9 to midnight. Around 1 am in the morning, went down to the receptionist asked when the water will be back on. Since they said it should be back on at midnight. The water did not turn on until 1:45 am. I was finally able to take a shower at 2 A.M. The water smelled horrible like PVC glue. You can tell that they never purged out the system. Fortunately I was woken up early due to construction. Brushing my teeth was groas. the water had a strong smell and taste to it. Tryed to get some breakfast. After sitting down for over 10 minutes no one came to even get my order or serve me a cup of coffee. I decided to go to the receptionist desk and ask them to bring My breakfast to the room. I received my breakfast with no coffee. They were aware of their mistake and stated they will return with at least a orange juice. They never came back with any orange juice or coffee. When leaving, the receptionist stated to wait five minutes while they had an employee checked the room. Here we go, 37 minutes later. I asked The receptionist If everything is okay in the room. The receptionist stated who are you, how can I help you. I replied I just handed you the key for the room and you said you were going to check it and let me know in five minutes. Now it's been over 30 minute

Everything close

Place was really clean and good location.

酒店回复：Thank you for your wonderful review We’re delighted to hear that you had a cozy and enjoyable stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon.

Extremely clean and the staff was so incredibly friendly!

All good

The room over all was clean, however the bathroom floor was horrible, it looked like it got missed on the mopping, I even checked the soles of my shoes just in case I had spilled water on the floor, and my shoe made the mark, but that wasn’t the case, I had a pair of sandals with me on that trip, and I wore them when I went into the bathroom, other than that, that room was a really nice room. The bed was comfortable.The room was quiet, the staff there was amazing and the valet was really cool also and yes, I would definitely go back.

酒店回复：Thank you for your detailed feedback. We’re glad to hear you enjoyed the comfortable, quiet room and that our staff and valet team made a positive impression during your stay. We also appreciate you bringing the bathroom floor cleanliness concern to our attention, and we’ll be sure to share your comments with our housekeeping team for review. We’re happy to hear you would stay with us again and look forward to welcoming you back.

Great position and friendly staff. Unfortunately someone crashed into the entrance ad we had to drive and walk through the back. Not the worst experience but gave entertainment seeing people trying to park when bare are facing the front entrance.

The location is nice. Unfortunately, there is no restaurant onsite. Coffee and tea are available in the room. A continental breakfast in the lodge would be a nice addition. Even if they brought in bagels, muffins and toast. Also, they were renovating the mens lockeroom so that wasn't available, the hot tub wasn't really hot, and the sauna wasn't working. No USB ports in the rooms.

酒店回复：Hey Joanne,We loved having you! Our team looks forward to making your next visit even better, so please come see us again.

I loved everything about the property. Everything was well-maintained, clean both in the lobby and the rooms, the beds were very comfortable, the breakfast was good, and the staff was very friendly. Next time I return, I will stay at the same Element Iowa hotel. 100% recommended.

酒店回复：Thank you so much for this wonderful review! We're absolutely thrilled to hear that you loved your stay with us. Knowing that every detail, from the cleanliness of our lobby and rooms to the comfort of our beds, contributed to a great experience truly means the world to our team.We're also so glad our breakfast and staff left a positive impression. Our team works hard to make every guest feel welcome, and feedback like yours is the best reward.We can't wait to welcome you back to Element Iowa on your next visit. Until then, safe travels! ??

spacious room. Loved it! Staffs were great, polite. Room was clean