很像酒店的民宿

酒店回复：尊敬的客人您好！非常感谢您的光临！祝?您旅途愉快！期待您的再次光临??????

新开的酒店，服务很棒，前台服务也很热情。特别是小梁、小刘、小张三位前台同事，非常值得表扬。停车也方便快捷。

酒店回复：非常荣幸您在入住期间感受到了热情的服务，小梁，小刘和小张的用心能得到您的认可我们也感到非常欣慰。我们致力于打造更优质的服务，便捷舒适流畅的入住环境，也期待您再次光临，我们将继续努力，为您带来一如既往的安心体验。

房间出乎意料，设施乾净齐全，价格也很合适，因为突然降温提出升级房型也是很快就入住了，很满意！

酒店回复：感谢您细致的入住反馈，您的满意是我们不懈追求，祝您出行顺遂，阖家安康。

场所が非常にわかりにくく、アプリで见れる场所とずれている。バスルームからは下水の匂いがして不快。部屋全体はきれいなのにもったいない。

酒店位置好，有免费停车场，周边的商厂、超市、美食样样俱全。房间内设施齐全，宽敞明亮，乾净整洁，床品舒适。服务人员热情周到，早餐丰富多样，味道也很不错，是一次非常不错的入住体验。

酒店回复：感谢您的真诚好评！很高兴优越的地理位置、免费停车和完善的周边配套让您出行便利。整洁舒适的客房、丰富可口的早餐，以及贴心服务能得到您的认可，我们倍感荣幸。我们会继续用心做好每一处细节，期待您再次光临，祝您一切顺利！

酒店有**，中西餐厅，中餐厅略贵但味美。

酒店回复：Dear Eric,Thank you for your wonderful review and for rating us so highly. We’re delighted to hear you enjoyed our facilities, dining options, and service. Your kind words about the experience mean a lot to our team.We look forward to welcoming you back again soon.Kind regards,Rahul ThakurFront Office Duty Manager

装修房间有味

酒店回复：尊敬的客人，您好！非常抱歉您在入住期间，因房间气味问题影响了入住体验，我们对此深感歉意。您反馈的问题我们已高度重视，已第一时间对该房间进行了加强通风、空气净化处理，并安排专人对所有新装修房间进行全面排查，确保为后续客人提供清新舒适的入住环境。我们深知良好的入住体验离不开细节把控，后续也会持续优化房间的除味和通风流程，避免类似情况再次发生。感谢您的坦诚反馈，也欢迎您下次入住时联系我们，我们将为您提供更优质的服务，期待能再次为您服务！

Great hotel, staff very friendly and food is good. Grounds are amazing to walk around

Hotel only sent over check in instructions around 1 hr before we arrived after we tried emailing and calling and texting then multiple times with no response. Hotel did not provide enough amenities for 3 pax when I booked for 3 pax. They didnt even have blanket for the 3rd person staying and the owner asked me to use the wet blanket drying outside, after much discussion the owner finally agreed to send over a dry blanket at night. The luggage storage is unreliable as it us located in a separate building which you WILL NOT have access code to and you simply have to wait for passerbys to open the gate and door for you - which are in 2 separate areas so you have to magically wait for 1 person exiting the gate, walk towards the next building and wait for the next special 1 person to open the door for you. Ridiculous.

很有品位的一家民宿，服务热心周到，下午茶很不错，早点都是自己制作的很好吃，下次来大同还来你家

酒店回复：感谢您对铂·院儿臻享民宿的认可承蒙喜爱，十分荣幸。用心烹制餐食、贴心做好服务，是我们一直以来的坚持。很高兴这里能成为你旅途里的美好回忆，祝宝宝茁壮成长，盼重逢，静候再次光临~??