Worst hotel I booked during my Europe holiday. This may have once been a nice hotel but the hotel feels like it's long overdue for a renovation. Rooms are tired and well worn. Plus some of the rudest and non-communicative staff I've ever met. Trying to contact anyone, if you need anything, is impossible. They just flat out don't reply. A few times I tried calling them and no one answers the phone. It feels as if no one is in charge here and there's serious mismanagement. If you're coming to Andorra, there's plenty of other hotels in the area... where you actually get a modern room and kind staff.

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