We spent a week at Grand Ocean beginning Easter Sunday. This is a great property that will well maintained, shout out to the Engineering Team for keeping the place in great shape. The check in process is rough with the very pushy and borderline bullying tactics to schedule the sales meeting across the street, no means no. Our room wasn’t located where we expected but was very clean and comfortable. Longboard has so much potential, there were many times with long and slow lines due to high volume, waiting 15ish minutes to place order is frustrating, there is opportunity for improved efficiency and guest experience. There are some great restaurants nearby, support local businesses. Grilling with the Guys was a fun event and well worth attending, great food, fun interaction with their team, and fund raising for Children’s Hospital. Will from Activities was very cool. Love this property! One weird comment, the location of our room to replaces elevators allowed us to hear an electric elevator noise all day and night, mentioned to desk as checkout, she said “I’ve never heard that comment before, I will have someone call you” it’s been 4 weeks, not heard from anyone, I’m sure she didn’t pass our comment to appropriate party. Great place and looking to visiting again. Thanks for a great week.

酒店回复：We appreciate your review and are delighted to know you had a positive experience. However, we appreciate your constructive criticism and are sorry for any inconvenience you faced. Thank you for staying with us.