2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs

酒店回复：Paul, thank you for leaving us a review. We are sorry that you experienced issues with your TV. Our Guest Experience Manager has now made contact with you directly. We are sorry for the inconvenience caused during your stay. Best Wishes, SbN