Guest
时间:2026/05/01
We decided to try the Adelphi for lunch as it was my daughter's birthday. We assumed from the website information that there would be main courses served as well as a sandwich option . However, when we arrived we were told that it was a sandwich menu only. So, we ordered steak sandwiches. What a disappointment when they arrived - two pieces of sourdough with some strips of steak in between, no garnish of any kind, not even a few crisps! The bread was burnt and impossible to cut with a knife. I spoke to the waiter who could not have been more understanding and he sent for the manager. She too was very courteous and apologetic when she saw the meals. She agreed to adjust the bill. I explained that I thought for £18 per sandwich this was unacceptable. The hotel is beautifully presented and the staff are most pleasant. What a pity about the food. I also must add that we paid £24 for two glasses of red wine. Surely these prices are too high?
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